Contact Us
We're here to help! Whether you have questions about our service, need technical support, or want to report an issue, we're ready to assist you.
Business Information
Company Name
Sukimail
Business Address
Sukimail 123 Business Street Suite 100 San Francisco, CA 94105 United States
Legal Entity
Sukimail, Inc.
Contact Methods
General Support
Email: support@sukimail.com
For general inquiries, account questions, and technical support
Privacy & Data Protection
Email: privacy@sukimail.com
For privacy-related questions, data protection requests, and GDPR inquiries
Abuse Reports
Email: abuse@sukimail.com
To report violations of our Acceptable Use Policy or Terms of Service
Billing & Refunds
Email: billing@sukimail.com
For billing questions, payment issues, and refund requests
Business & Partnerships
Email: business@sukimail.com
For partnership opportunities, enterprise inquiries, and business development
Response Times
- General Support: We aim to respond within 24-48 hours during business days
- Urgent Issues: Critical issues affecting service availability are prioritized
- Abuse Reports: We investigate abuse reports promptly, typically within 24 hours
- Privacy Requests: We respond to privacy requests within 30 days as required by law
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time (PT), excluding holidays.
For urgent matters outside business hours, please email us and we'll respond as soon as possible.
Before Contacting Us
To help us assist you more efficiently, please:
- Check our help articles and documentation
- Review our Terms of Service and Acceptable Use Policy
- Include your account email address in your message
- Provide specific details about your issue or question
- Include any relevant error messages or screenshots
Legal Notices
For legal notices, service of process, or formal legal communications, please send correspondence to our business address listed above, marked "ATTN: Legal Department."